Purpose
The Accounts Receivable Specialist is responsible for managing customer invoicing, collections, and cash application processes to ensure timely and accurate revenue recognition and cash flow. This role works closely with program management, billing, and finance teams to maintain accurate account balances, resolve discrepancies, and support strong customer relationships. The Accounts Receivable Specialist plays a critical role in maintaining financial integrity and supporting the organization’s overall financial performance.
Essential Job Functions
- Generate and process customer invoices in accordance with contract terms and billing schedules.
- Monitor accounts receivable aging and follow up on outstanding balances to ensure timely collections.
- Apply customer payments accurately to the appropriate accounts and invoices.
- Reconcile customer accounts and investigate discrepancies or billing issues.
- Coordinate with Program Managers, Billing, and Contracts teams to resolve invoice disputes.
- Maintain accurate customer account records within accounting and ERP systems.
- Prepare and distribute aging reports and collection status updates to management.
- Communicate professionally with customers regarding billing inquiries, payment status, and account issues.
- Process credit memos, adjustments, and write-offs in accordance with company policies.
- Support month-end closing activities including AR reconciliations and reporting.
- Assist with audit requests and provide supporting documentation for accounts receivable transactions.
- Ensure compliance with company policies, accounting standards, and internal controls.
- Identify opportunities to improve billing and collection processes for efficiency and accuracy.
Minimum Qualifications or Experience
- High school diploma or GED required; Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred.
- 3–5 years of experience in accounts receivable, billing, or collections.
- Experience working with accounting systems and ERP platforms.
- Strong understanding of invoicing, collections, and reconciliation processes.
Preferred Qualifications or Experience
- Experience in aviation, aerospace, manufacturing, or project-based environments.
- Familiarity with contract-based or milestone billing structures.
- Knowledge of revenue recognition principles and financial reporting.
- Experience with ERP systems such as SAP, NetSuite, or similar platforms.
- Experience managing high-value or complex customer accounts.
Supervisory Responsibilities
This position does not have direct supervisory responsibilities.
Knowledge, Skills, and Other Attributes
- Strong attention to detail and accuracy.
- Excellent organizational and time management skills.
- Strong communication and customer service abilities.
- Ability to analyze account data and resolve discrepancies.
- Proficiency in Microsoft Excel and accounting software.
- Ability to manage multiple accounts and deadlines simultaneously.
- Professionalism and discretion when handling financial information.
- Problem-solving mindset with a proactive approach to collections and issue resolution.
Travel
Travel is not typically required for this position.
Other Duties
Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties and responsibilities may change at any time with or without notice to support business needs.
Working Conditions
- Work is primarily performed in a professional office environment.
- Extended periods of computer use and data entry required.
- May require additional hours during month-end close or peak billing cycles.
- High level of confidentiality and professionalism required when handling financial data.
