Primary Job Duties
Airport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks including but not limited to ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.
As a SkyWest employee you’ll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the potential to advance within the company.
Responsibilities
- Load/unload customer luggage, airfreight, and company mail on/off aircraft
- Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly manner
- Escort passengers and special needs customers safely and courteously
- Marshal aircraft in and out of the ramp area
- Service aircraft as needed
- Other duties as assigned
