Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.This position reports directly to the Duty Manager, Hub Control Centre and develops and implements the strategic and mid-term tactical plan for the operational needs of this functional area. The MO provides guidance to all departments and ensures the required resources, equipment and facilities necessary to achieve operational targets and measures are in place.
Responsibilities:To action and maintain multi-level and multi directional communications with key internal andexternal interfaces and ensure total product delivery.Proactively maintain an awareness of developing operating constraints to ensure the best station plan or solution is deliveredEnsure that valid day-of-flight opportunities, constraints and recovery options are identified by all branches and that the customer impact and down line implications are considered in the decision-making processAct as a change facilitator for process and procedural improvementEnsure safety standards are consistently maintainedImplement and direct the strategic vision to drive improved station resultsEnsure the alignment of corporate and station goalsProvide the necessary resources, tools, daily gating plans and communication strategies to optimize station performanceCommunicate goals, objectives, expectations and performance targetsBuild high performing teams which communicate effectively within cross functional areasSupport and recognize team and individual successBe proactive in supporting succession planning and management developmentPromote and manage a corporate culture of accountability and ownershipParticipate in the development and enhancement of corporate and station initiativesFoster an effective business relationship with external providersLiaise with SOC and demonstrate efficient resolution of scheduling issuesAnalyze trends and statistics for performance efficiencies and effectivenessDrive accountability for revenue enhancement and cost containmentBe recognized as a role model for leadership excellenceActs as Duty Manager, Hub Control Centre during absences and vacation relief.
QualificationsExcellent verbal and written communications skillsStrong leadership and negotiation skillsExcellent problem solving skillsAbility to work long and irregular hoursStrong commitment to teamworkMust demonstrate solid operational backgroundGood conflict resolution skillsRecognized ability to work under pressure, handle stressful situations and maintain flexibilityPersonal Computer skills is an assetCompletion of a Bachelor’s degree or academic equivalent is an assetDemonstrated punctuality and dependability in a fast-paced environment.
Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.
Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
