Job Description:

Duties & Responsibilities:

• Plan daily activities and inform Head of Service – IMS in case of shortage of resources.

• Deputize the Head of Service – IMS in customer management meetings.

• Identify areas of improvement and implement with the support of the HO Service – IMS.

• Organize and follow up on the training plan of newcomers.

• Manage operational escalations from customer’s senior management.

• Where required, set-up new processes to integrate additional work scopes and to perform improvements.

• Ensure order management and administration for all aspects of the material order handling process and facilitate the stock dispatch of material from resources globally.

• Understand customer requirements and transform into fulfilment actions.

• Ensure purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.

• Initiate withdrawal process from production lines, external suppliers or Airbus&39; global warehouses.

• Develop alternative solutions and make decisions in alignment with direct manager to ensure in-time material delivery to meet customer requirement.

• Launch and coordinate sourcing process and data loading activities for new part numbers in cooperation with Data Governance and Master Data Management.

• Ensure on-time delivery for all spare parts and related services to

• all Satair customers worldwide using available technical and commercial data.

• Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.

• Be the focal point for the customer for material order related actions.

• Manage order book and follow up proactively to ensure no or low backlog and delays.

• Inform relevant stakeholders proactively on order status, especially for delays or critical parts.

• Hand over relevant tasks and related information to the 24/7 backup organisation.

• Provide high quality responses related to any customer or internal requests.

• Measure and utilize key performance indicators (KPIs) in order to manage material order activity and produce order activity reports.

• Work in a team to fulfil overall targets and communicate any relevant information to other team members, especially planning specialists to improve forecasting and avoid future critical situations.

Personal & Interpersonal Skills

• Good analytical skills; ability to see the bigger picture and derive mid to long term recommendations on way forward

• Diplomatic sense and open/‘out-of-silo’ mind-set

• Ability to build successful relations across functions and with all stakeholders

• Strong ability to work in a team to achieve common targets

• Positive, pro-active, and enthusiastic communication and working

• Flexibility in terms of working times, which could include weekend or shift work if required to fulfil targets

• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues

• Ability to work in an international context

Qualification & Professional skills

• Degree in Business, Supply Chain, Logistics or Production

• Minimum 3 years’ working experience within Supply Chain,

• Logistics or Production

• Technical and process oriented background with the ability to understand and interpret technical documentation and drawings

• Working knowledge of English, both orally and in writing

• Understanding aviation business specifically in the area of spares supply chain management

• Ability to understand the customer to develop and propose creative solutions

• Working knowledge of MS Office applications (Excel, PowerPoint...) and SAP R/3

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom&64;airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.