Under the direction of the IT Infrastructure Support Manager, the Field Network Implementation Specialist supports the deployment and turn-up of enterprise network infrastructure across multiple sites. This is a hands-on, travel-oriented role focused on: staging equipment, coordinating vendors, installing and configuring switches/routers/firewalls, validating services and documenting as‑builts. The position requires strong OSI model troubleshooting, excellent communication, and consistent execution against approved designs, standards, and change procedures.  On-call time and travel will be required.

QUALIFICATIONS:

• An associate degree (AAS/AS) in computer science, Management Information Systems, or a related field (direct IT experience may be substituted year for year)
• Strong understanding of the OSI model, including cabling standards (TIA/EIA), fiber types/connectors, Ethernet, VLANs, and basic routing concepts
• Minimum 2 years of experience supporting a multi-node, multi-site IP network
• Extensive knowledge of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)
• Hands-on experience with monitoring, network diagnostic, and network analytics tools
• Proficiency with field and diagnostic tools (e.g., cable/fiber testers, toners/TDR, light meter, Wireshark, iperf)
• Experience with Windows Server, SonicWALL, and/or Fortinet preferred
• Knowledge of HIPAA and SOX compliance
• Relevant certifications (e.g., CCNA, CompTIA Network+) preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Implementation & Turn-Up

• Stage, label, and test equipment; perform rack/stack of network gear (switches, firewalls, APs, UPS) in IDF/MDF environments.
• Perform basic patching and connectivity checks at patch panels and switches; verify cable labeling and continuity; coordinate and oversee low‑voltage vendors for any new cable runs (this role does not perform new in‑wall wiring).
• Conduct site surveys and readiness assessments to validate infrastructure requirements
• Configure baseline L2/L3 features per runbooks: VLANs, trunking, STP essentials, DHCP relay, inter‑VLAN routing, static routes; apply templated configs to firewalls and switches
• Mount and onboard wireless access points; perform basic RF validation and AP placement per plan.
• Collaborate with cross-functional teams to ensure seamless integration with existing systems
• Perform testing, validation, and troubleshooting during and after deployment
• Ensure compliance with security policies, data protection standards, and change management protocols
• Provide post-implementation support and knowledge transfer to operations teams

Troubleshooting & Support

• Perform L1–L3 diagnostics (physical, link, and network layers) using tools such as cable testers/TDR, light meters, Wireshark, iperf, ping/traceroute
• Triage site issues during and after deployments; document root cause and remediation; escalate when needed.

Documentation & Communication

• Develop and maintain detailed implementation plans, network diagrams, and documentation
• Produce accurate as-built documentation (port maps, asset records, diagrams), update change tickets, and communicate status/risks to stakeholders
• Maintain inventory accuracy (serials, licenses, SFPs, patching) and ensure clean hand‑off to operations/support

KNOWLEDGE AND SKILLS:

• Solid understanding of the OSI or TCP/IP model
• Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently
• Ability to manage multiple projects and priorities in a fast-paced environment
• Excellent written and verbal communication skills with an ability to communicate clearly and concisely
• Outstanding interpersonal skills and the ability to communicate at all levels of the organization
• Able to manage multiple projects simultaneously and prioritize by levels of importance and urgency
• Capable of troubleshooting and problem-solving IT-related issues
• Must maintain up-to-date knowledge of IT best practices
• Able to participate in 24x7 on-call rotation
• Proficient with Microsoft Office (M365) Suite
• Must have a valid driver’s license and proof of insurance, adhering to company drivers’ policy

🌟 Benefits That Go Above and Beyond

At Life Flight Network, we believe our team members deserve more than just a job — they deserve a rewarding, supported, and balanced life. That’s why we offer a thoughtful benefits package that truly sets us apart:

Compensation & Retirement

• Competitive pay 
• 401(k) with a 100 vested employer contribution — your future grows from day one
• Tenure bonuses to reward your loyalty and long-term commitment

Health & Wellness

• Comprehensive Medical, Dental, and Vision coverage
• Company-paid Life and AD&D Insurance
• Company-paid Short & Long-Term Disability Insurance for peace of mind
• Wellness Reimbursement Program to support your health goals
• Complimentary Life Flight Network Membership for you and your household

Family & Lifestyle

• Paid Parental Leave to support growing families
• Adoption Assistance for those building families in new ways
• Bereavement Leave (including for pets) — because every family member matters
• Paid Volunteer Time — make a difference in the community, on us
• Generous Paid Time Off, starting at nearly 4 weeks annually for full-time employees

Growth & Recognition

• Tuition and Training Reimbursement to invest in your professional development
• Employee Recognition Awards celebrating your impact and achievements
• Multilingual Stipend to honor the value of diverse communication skills

Join Life Flight Network and be part of a team that takes care of those who care for others — both in and out of the workplace.All candidates are subject to drug screening and background investigation. Life Flight Network is an equal opportunity employer.