Technical Services Manager-British Columbia

Job Description:

TECHNICAL SERVICES MANAGER- British Columbia

Full-Time Salary / Exempt role ; Company car provided by V2X.

We are presently seeking a Technical Services Manager located in British Columbia covering the province of British Columbia. The Technical Services Manager position supports automotive aftermarket parts warranty and training initiatives. The training duties of this position require effective presentation skills to successfully conduct product/technical seminars, and Instructor Led hands on training to the independent automotive aftermarket. Technical aptitude & the ability to present technical information in front of a large audience is essential to this role. The warranty duties of this position entail a sustained high level of customer satisfaction through product inspections, trends analysis and customer support on any defective products. The successful candidate must be highly motivated and able to complete tasks with minimal direction. The ideal candidate will have Dealership or Independent Service Center Technician, Service Consultant, and/or Service Manager experience.

RESPONSIBILITIES:

Conduct technical training.
Provide technical product support.
Conduct warranty inspections.
Conduct field product investigations/reporting.
Liaise with customer field staff.
Support customer trade shows.
Any other duties as required

REQUIREMENTS:

Minimum of 5 years of automotive industry experience.
Journeyman Automotive Technician with a Valid Class ‘A Automotive Technician License (or Provincial Equivalent) with automotive aftermarket parts experience preferred.
Extensive working knowledge of automotive systems.
In-depth knowledge of repair procedures and day-to-day workings of an independent service repair Centre.
Bachelors degree or equivalent work-related experience
Ability to utilize various instructional methods to deliver effective training to groups ranging in size from 3 – 60 participants with preference given to candidates with automotive training experience (all makes, all models)
Valid ODP Certification license, instructor status is an asset.
Willingness to work evenings and weekends as required.
Demonstrated ability to work independent of daily supervision.
Working knowledge of Microsoft Office - Word, Excel, PowerPoint, Outlook
Working knowledge of various automotive diagnostic tools- Picoscope, Scan Tools, etc.
Valid drivers license as driving a vehicle on a daily basis is an essential function of this position.
Ability to obtain a valid passport and be able to travel to U.S.
Some overnight travel required.

V2X is committed to building a diverse and inclusive environment in which we recognize and value each others differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.

Travel:

Yes, Overnight Travel 30

Job Ident #: TECHN013967

Company Details

V2X

555 Industrial Drive South
Madison, Mississippi 39110 USA
www.vtxaero.com

V2X has long been an industry leader in delivering a full spectrum of Aviation Aftermarket Services with a strong legacy of extreme customer and mission focus. V2X is a global and premier provider of “best value” services in their respective markets and...

Supported Manufacturers:
95% military aircraft

Supported Models:

(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)

Job Info

Location

British Columbia, Canada, Canada

Type

Permanent

Company Details

V2X

555 Industrial Drive South
Madison, Mississippi 39110 USA
www.vtxaero.com