Business Profile:
PCC Fasteners and Engineered Products, which include the PCC Industrial & Distribution Group, consist of specialized manufacturing businesses that produce fasteners, precision components, systems, tooling, and engineered system solutions for a diverse group of end customers in the automotive, aerospace & defense, industrial machinery, and other performance-driven markets.
PCC Fasteners and Engineered Products&39; manufacturing operations are spread over four continents, forming a network of industry-leading companies, which enables our customers to utilize our experience and deep product knowledge wherever they need it. Embedded in a culture of continuous improvement, our assets and industry leadership insure that we will consistently deliver our customers the best value in the markets we serve.
Location Profile:
Located in North Hollywood, CA, Avibank Manufacturing, Inc., a PCC Company, a part of the Engineered Products Group, is among the world&39;s leading manufacturers specializing in the design and production of sophisticated fasteners and multi-component fastening systems and devices, solving difficult engineering and critical performance problems.
Position Summary:
Under general supervision, the Inside Sales Support Specialist will provide administrative support to the Inside Sales Team by compiling data, entering orders, generating and completing reports, working with operations teams to obtain status for customers, reviewing information on supplier portals, answering emails and phone calls, and general clerical duties.
Primary Duties & Responsibilities:
- Works closely with sales leader providing support.
- Perform data entry input data and prepare reports, business correspondence, sales forms, work orders, and other materials.
- Review and input incoming Purchase Orders, Contracts, & Requests for Quotations.
- Files documents and maintain filing system, paper and electronic.
- Sorts and distributes mail.
- Answers questions concerning standard pricing and delivery dates.
- Enter new customer data and other sales data for current customers into the computer database.
- Update any purchase orders or line items as needed.
- Works with Operations teams as necessary to obtain status updates for customers
- Assist the Sales Team as needed.
Required Skills:
- Advance Level of Microsoft Suite
- Ability to read and understand customer purchase orders
- Effective communicator verbally and written
Required Experience:
- Experience assessing Supplier Portals
- Aerospace Experience
- 3-4 years experience supporting internal Sales Teams/ Program Managers
Level of Education:
- High school diploma or general education degree (GED); or six months to one-year related experience and/or training; or equivalent combination of education and experience.